Assessment 3: Self-Assessment Of Leadership, Collaboration, And Ethics

  • Write a 3–4 page response to an employment questionnaire requiring a self-evaluation of your leadership and ethical experiences.
    An understanding of one’s own approaches to leadership, motivation, collaboration and ethical situations is important to the evolution of an effective leader. An introspective lens can help emerging leaders better understand and hone these important skills.
    By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

    • Competency 1: Apply qualities, skills and practices used by effective healthcare leaders.
      • Analyze one’s own leadership qualities and actions relative to a specific experience.
    • Competency 2: Apply practices that facilitate effective interprofessional collaboration.
      • Analyzes one’s own leadership and motivational techniques used to foster collaboration among stakeholders.
    • Competency 3: Apply ethical codes and diversity best practices in health care organizations.
      • Analyze actions taken in response to an ethical dilemma, using an ethical code.
    • Competency 4: Produce clear, coherent, and professional written work, in accordance with Capella’s writing standards.
      • Conveys clear meaning in active voice, with minimal issues in grammar, usage, word choice, spelling, or mechanical errors.
    • Competency Map
      CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.
  • Toggle DrawerResourcesRequired Resources
    The following resource is required to complete the assessment.

  • Assessment InstructionsPreparation
    Download and review the Western Medical Enterprises Questionnaire found in the Resources. Use it to complete this assessment.
    Read Ethical decision-making in a caring environment: The four principles and LEADS if you chose this reference to complete your assignment. See the Western Medical Enterprises Questionnaire for details.
    Imagine that over the past few months you have participated in several organizational projects and met many new people.  The opportunities to collaborate and demonstrate your emerging skills as a leader prompted you to think about applying for a new position.  After exploring online job postings, you prepared a resume and submitted the application to Western Medical Enterprises. A few days later you received the following email:
    Dear Applicant,
    Thank you for your interest in employment at Western Medical Enterprises. We have received your application packet. The next step for all potential employees is to provide a narrative response to the questions in the attached document. Please return your completed document to me by replying to this e-mail.
    Once we receive your responses, we will review them and notify you of the next steps.
    Good luck!
    Thomas Hardy
    Human Resources Recruiter
    Western Medical Enterprises
    Respond to the scenario by completing the Western Medical Enterprises Questionnaire found in the Resources.
    Please refer to the scoring guide for details on how your assessment will be evaluated.
    Note: Your instructor may use the Writing Feedback Tool when grading this assignment. The Writing Feedback Tool is designed to provide you with guidance and resources to develop your writing based on five core skills. You will find writing feedback in the Scoring Guide for the assessment, once your work has been evaluated.
    Self-Assessment of Leadership, Collaboration, and Ethics Scoring Guide
    VIEW SCORING GUIDEUse the scoring guide to enhance your learning.


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    Self-Assessment of Leadership, Collaboration, and Ethics

    Learner’s Name

    Capella University

    Collaboration, Communication, and Case Analysis for Master’s Learners

    Self-Assessment of Leadership, Collaboration, and Ethics

    December, 2019





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    Self-Assessment of Leadership, Collaboration, and Ethics

    A leader is responsible for promoting collaboration and fostering trust among team

    members. Trust among team members reflects mutual confidence in each other’s experience and

    expertise, thereby encouraging interdependence. Collaboration within the team helps achieve

    organizational goals. The first section of this assessment will address the importance of

    leadership, styles of leadership, styles of decision-making, forms of communication, and

    importance of collaboration. The second section will address the relevance of ethics. The

    sections will discuss collaboration and ethics in a way that represents answers to a questionnaire

    provided by Western Medical Enterprises.

    Section 1: Leadership and Collaboration Experience

    Three years ago, I started working with ABC Laboratories Inc. as a marketing manager

    for its Houston branch. ABC Laboratories Inc. is a pharmaceutical company with its

    headquarters in New York City. The company has 24 branches across the United States of

    America. I was leading a team of eleven members when a new project was initiated. This project

    involved marketing a new drug for influenza that was introduced by the laboratory’s research

    and development department. The objective of the new project was to understand the product

    and the target market and create a marketing plan within three months. As the leader of the

    marketing team, I was responsible for communicating the objective of the new project to the

    team. It was important to highlight the various processes that would be followed. The team was

    informed the project would require not only collaboration within the marketing team but also

    collaboration with professionals from other departments such as sales, finance, and research and


    Commented [BC1]: For numbers less than three syllables they should be written out per APA guidelines. Twenty-four (24).




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    To meet the objective of the new project, I decided to follow the democratic style of

    leadership. My team comprised members from different age groups and ethnic backgrounds. I

    wanted to involve each one of them and benefit from their experiences, creativity, and

    professional expertise. The democratic style of leadership encourages team members to be more

    participative and provide suggestions when required. I was responsible for ensuring there were

    no deviations and hiccups in the course of the project. Following the democratic style of

    leadership created an open-door policy for communication with the team members, encouraging

    the exchange of ideas and feedback (Kaleem et al., 2016). This not only motivated team

    members but also helped them develop a sense of ownership towards the project because their

    inputs were genuinely considered during decision-making. This, in turn, decreased absenteeism

    and employee turnover and improved the team’s efficiency in meeting project objectives.

    Decision-making is a major element of leadership, and I chose the analytical and the

    behavioral styles of decision-making. Following the analytical style, I ensured that I collected

    and analyzed all project-related data to make decisions. Although time consuming, this decision-

    making style helps cover possible loopholes when considering a course of action. The behavioral

    style helped me foster trust in the team as I consulted the team members before finalizing any

    decision (Azeska, Starc, & Kevereski, 2017). This helped assuage concerns members might have

    had and helped them stay up-to-date with the project’s progress. Although the project was

    successful, in hindsight, I would have employed the behavioral style of decision-making a lot

    more than the analytical style. This would have reduced the time I spent during the planning

    phase, which would have helped the team achieve the objectives of the project in a shorter time

    span (Azeska et al., 2017).

    Commented [BC2]: The first time the reference is used you need to write out all authors up to five (5). Then you use the first author last name, et al., for future citations in the paper. (Kaleem, Asad, & Khan, 2016).




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    Communication is essential for the successful completion of any project. Effective

    communication ensures that team members are aware of objectives and there is no redundancy in

    the course of action. It was important to ensure communication between the marketing team

    members was clear. It was also essential communication between the marketing team and the

    teams from other departments was clear and objective. Transparency in communicating project

    requirements promoted coordination between the team members. As a leader, I was assertive

    while communicating. Consequently, I could express my ideas and provide feedback in an

    honest and direct manner while also respecting my team members’ suggestions and opinions

    (Bocar, 2017). This was consistent with my chosen style of leadership and decision-making. I

    also made sure all channels of communication, formal or informal, were open, ensuring clarity in

    the tasks needing to be performed. Team members were assured they could approach me to

    discuss any problems or grievances, which made them feel more valuable to the organization.

    This made the team feel more confident in my position as a leader.

    The right blend of communication and leadership styles was reflected in the commitment

    the team had to completing the project efficiently and effectively. As a leader, I was responsible

    for ensuring effective collaboration between team members from different ethnic backgrounds,

    age groups, and specializations. Such collaboration was important for knowledge sharing and

    fostering mutual trust, which led to the successful achievement of targets and objectives. To

    encourage team members to perform better both individually and as a team, a team-based reward

    system was introduced. In this reward system, all monetary or nonmonetary incentives were

    linked to the achievement of team goals. This encourages team members to collaborate, develop

    confidence in each other’s skills, and delegate tasks based on the expertise of team members.

    This leads to the achievement of project objectives and enables team members to rely on each

    Commented [BC3]: Do not use the word ‘that’ when not needed in the sentence. Using the word ‘that’ in the sentence is similar to speaking the word ‘um’ when talking. Higher level writing should limit this word.




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    other’s work. High interdependence, within the team and with other departments, and an

    environment requiring cooperation promote collaboration (Gomez-Mejia & Franco-Santos,

    2015). Using the team-based reward system, I was able to develop a concept of “we” rather than

    “me” in my team. This approach was initially resisted because the team was concerned about

    below-average performers bringing down the entire team’s incentives. However, through one-on-

    one conversations, workshops, mentoring, and outbound training, I was able to make the entire

    team believe in each other’s strengths and encourage them to help one another. My experience in

    this project made me realize the importance of understanding the team’s requirements and

    ensuring their involvement in achieving a project’s objectives.

    Section 2: Ethics Experience

    As a health care executive, I have faced ethical challenges that can directly impact the

    lives of patients and their families. To handle these challenges effectively, I refer to the code of

    ethics devised by James Childress and Tom Beauchamp in Principles of Biomedical Ethics. This

    code of ethics outlines principles designed to help professionals in health care settings handle

    ethical challenges with integrity and honesty. The code of ethics document presents four

    principles: autonomy, justice, beneficence, and nonmaleficence. When two or more of these

    ethical principles conflict with one another, an ethical dilemma arises. When I face an ethical

    dilemma in my professional life, I use the LEADS framework, which stands for lead self, engage

    others, achieve results, develop coalitions, and systems transformation, to make a fair decision

    (Levitt, 2014). The LEADS framework describes the abilities, skills, and knowledge an ethical

    leader requires at all levels in an organization.

    The fundamental aim of the health care sector is to sustain or improve the overall quality

    of life and create a health care system that is affordable, efficient, and accessible. As a marketing




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    manager, I recently faced an ethical dilemma regarding a new drug that was introduced by our

    company to treat the influenza outbreak in the United States of America. This drug showed

    promising results in its testing stages and was approved for sale. The drug was a combination of

    three compounds that could treat influenza and was priced at $1,500 for (5) pills. For the

    effective treatment of influenza, an individual would likely need to consume at least fifteen pills.

    An assessment of the local target market revealed that 62% of the patients affected by influenza

    were from low-income households. These individuals found it difficult to afford such an

    expensive drug.

    Justice, an ethical principle, emphasizes that medicinal resources and medical facilities

    should be fairly and equally distributed among all individuals who require it. Similarly, the

    principle of nonmaleficence emphasizes a health care executive should act keeping a patient’s

    welfare in mind and actively work toward preventing harm to the patient (Levitt, 2014). On

    understanding the target audience, I realized marketing an expensive product to a mostly low-

    income population went against the ethical principles of the health care profession. During an

    internal survey, we noticed the drug was distributed unequally. Individuals from high-income

    households could easily afford the drug. However, individuals from low-income households,

    who were mainly affected by the disease, could not afford the drug and became critically ill. The

    ethical principles of justice and nonmaleficence conflicted with the project’s initial objectives

    and posed an ethical dilemma.

    The main issue with this drug was its affordability. To resolve this, I set up a committee

    comprised of members from the research and development, sales, and finance teams. The

    committee’s purpose was clearly communicated. The committee devised processes to make the

    drug more affordable and to increase its potency so a smaller dosage could be effective. After




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    carefully considering ethical principles, the committee agreed to outsource the research and

    development of the drug to another organization. This organization was able to develop the drug

    at a much lower cost. Another method we implemented to reduce the drug’s cost was to use a

    cheaper, but equally effective, alternative to one of the compounds used in the drug. Thus, the

    cost of the drug was reduced to $750 for 10 pills, which was affordable for low-income

    households. Since the influenza outbreak was massive, these drugs were sold throughout the

    country and generated large profits for the company. I was able to efficiently resolve the ethical

    dilemma by following the LEADS framework.


    The leader of a team of diverse individuals must understand the right leadership styles,

    decision-making techniques, and forms of communication. This helps in motivating the team and

    making them feel connected to organizational goals. While motivation is an important

    responsibility of a leader, it is also important to ensure actions are ethical. A leader is not just

    responsible for the morale of the team he or she manages; the leader also has a responsibility to

    the stakeholders of the organization, whether internal or external. Following a defined

    framework of ethics sets an example for the team and the rest of the organization about the

    importance of ethical decision-making.





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    Azeska, A., Starc, J., & Kevereski, L. (2017). Styles of decision making and management and

    dimensions of personality of school principals. International Journal of Cognitive

    Research in Science, Engineering and Education, 5(2).

    Bocar, A. C. (2017). Aggressive, passive, and assertive: Which communication style is

    commonly used by college students? SSRN Electronic Journal.

    Gomez-Mejia, L. R., & Franco-Santos, M. (2015). Creating a culture of collaboration, innovation

    and performance through team-based incentive. In Berger, L., & Berger, D. (Eds), The

    Compensation Handbook (p. 199–203). Retrieved from


    Kaleem, Y., Asad, S., & Khan, H. (2016). Leadership styles & using appropriate styles in

    different circumstances. Retrieved from


    Levitt, D. (2014). Ethical decision-making in a caring environment: The four principles and

    LEADS. Healthcare Management Forum, 27(2), 105–107.


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    Western Medical Enterprises Applicant Questionnaire

    Directions: Please provide responses to the two sections below. The expectation is that each response is from 1-2 pages in length (not including the information already present in this document which is approximately 1 page). You are expected to support your assertions, ideas, or opinions with at least two scholarly or professional resources where appropriate using current APA style and formatting.

    Section I: Leadership and Collaboration Experience

    Briefly describe an instance where you were required to lead and motivate a team of professionals to collaborate. It does not need to be in a health care setting. If you have not lead a team of professionals before, use a different example.


    Next, analyze your approach to the challenge using specific examples. It is not important whether or not your efforts were successful. What is important is the approach you take to appraising your leadership and collaboration decisions and actions. Do the following:


    Analyze your leadership of the project. Consider the following:

    · What was the purpose or shared vision of the team?

    · The effectiveness of your leadership approach and style. Did you get “buy in” from stakeholders?

    · Decision making processes and outcomes? What were your good decisions? What would you have done differently?

    · How did you communication your vision, values, decisions, information, et cetera?

    Analyze your approach to fostering collaboration and motivation among stakeholders. Consider:

    · How well you facilitated member or participant collaboration and engagement with one another. Did participants communicate effectively?

    · Actions you took to motivate people to realize your vision or tactics. Did the team or participants feel motivated and energized by you? Why or why not?



    [Enter Your Response for Section 1 Here]




    Section II: Ethics Experience

    Briefly describe an ethical dilemma that that demonstrates your application of ethical principles in the health care setting. Next, analyze your response or actions (even if there were none) to the event against one of the reference points below. Were your (in)actions or choices supported by the chosen framework? Be specific and include two references citing one or more of the following.

    Any workplace code of ethics (consider choosing one from a place you work or have worked).

    The Professional code of ethics for your profession.

    AND one of the following:

    · Ethical Decision-Making in a Caring Environment: The Four Principles and Leads.

    · American College of Healthcare Executives Code of Ethics.



    [Enter Your Response to Section 2 Here]








    ***End of Document***







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